Would you like to bring your energy to the Arteche Backoffice team?

At Arteche, we are looking for an energetic and detail-oriented Back Office Contract Specialist who will strengthen our customer-focused approach and contribute to the smooth and continuous management of our commercial and order-related processes.

The successful candidate will take an active role across multiple areas such as order management, customer operations, invoicing, contract and documentation processes, and coordination with internal teams, adding value to our customers and our organization.

We are a technology-driven company that stands out with its innovative approach in the electrical sector. Our corporate culture is built on closeness, trust, stability, and commitment—these are our core values. Our purpose is to ensure universal access to clean, efficient, and high-quality energy. Do you share our energy?

Required Qualifications

• Bachelor’s degree in Business Administration, Economics, International Trade, Logistics, or a related field,

• Preferably experienced in sales operations, back office, contract management, order management, or customer operations,

• Proficient in SAP systems and MS Office applications, particularly Excel,

• Experience in, or strong willingness to develop in, order management, invoicing, collections, and customer-related processes,

• Strong attention to detail, analytical thinking, and problem-solving skills,

• Strong ability to prioritize and follow up on multiple tasks simultaneously,

• Customer-oriented with strong communication and coordination skills,

• Able to collaborate effectively with different departments such as Sales, Finance, Production, and Logistics,

• Good command of written and spoken English,

• Organized, responsible, and results-oriented,

• Able to adapt easily to a fast-paced work environment and changing priorities,

• A strong team player who is proactive and committed to continuous development.

Your Contribution in This Role

• Entering orders into the system and analysing possible incidents, taking the necessary steps to resolve them.

• Management, dispatch, acceptance, and documentation of order confirmations to customers.

• Attention to and management of customer needs in the assigned area.

• Maintenance of the customer database.

• Follow-up of orders in production.

• Issuing invoices and sending them to the client for acceptance.

• Management of commissions.

• Follow-up of customer collections.

• Order planning, if applicable.

• Generation of documentation associated with orders.

• Management of customer platforms.

• Management of special product codes, if applicable.

If you would like to be part of a prestigious and globally recognized brand, if you are a strong team player with the motivation and dynamism to drive projects forward, and if you adapt easily to change—don’t hesitate… We are waiting for you!